Frequently Asked Questions

All the frequently asked questions for rave.pk. Get all the basic answers for your questions about our company.

RAVE is an audio electronics startup with the vision of providing stylish and high quality audio-wear for an improved and comfortable audio experience. We aim to innovate the audio electronics market in Pakistan by introducing ultra modern truly wireless audio listening devices equipped with advanced technology suitable for everyone's needs.

As of now, we're just operating online. For any queries, you can always contact us through the details provided on our contact page

You can contact us via following:

It is recommended to buy our products directly from our website. However, you can find our products on our store at Daraz.pk

You can always cancel your order for any reason as long as it is not shipped. To cancel your order, simply go to your orders and cancel it from there. 

We accept cash on delivery, credit/debit cards, easypaisa & bank transfer. 

You will receive your order within 24-72 hours after it has been shipped from our side. 

Normally, the processing takes a few hours and then called for the logistics. The maximum time to ship your order is 24 hours (excluding exceptional cases such as holidays, instable road or weather conditions etc).

The delivery of your order at your doorstep is normally completed within 24-72 hours after placing the order. In rare cases, it can take upto 7 days. 

To ensure a hassle free process for purchasing our products, we provide free shipping services to our customers when they order directly from us. 

We are partnered with multiple courier services and we choose the service depending on your city.

Our products are designed & manufactured in Guangzhou, China under a professional and efficient team which consists of 20+ engineers.

A complete manual guide is present inside the product's box that has each and every detail mentioned regarding the usage and operation of the product. 

Try to put the earbuds back in case and then pull out again and reconnect. If you still persist any issue, Feel free to contact us for support!